PRIVACY POLICY
Last updated April 17, 2026
This Privacy Notice for CompDeck (“we,” “us,” or “our”) describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:
- Visit our website at https://getcompdeck.com
- Download and use our mobile application (CompDeck)
- Use CompDeck — a platform that enables real estate agents to post, browse, and negotiate buyer agent compensation offers off-MLS
- Engage with us in other related ways, including any marketing or events
Questions or concerns? Contact us at support@getcompdeck.com.
SUMMARY OF KEY POINTS
- What personal information do we process? We collect personal information depending on how you interact with our Services.
- Do we process sensitive personal information? We process sensitive personal information (account login data, DRE license numbers) when necessary with your consent.
- Do we collect information from third parties? We collect limited data from Google when you sign up via Google OAuth.
- How do we process your information? To provide services, communicate, ensure security, and comply with law.
- In what situations do we share personal information? With Anthropic (AI), Supabase (database), Resend (email), Google (auth), and Vercel (hosting).
- How do we keep your information safe? Through organizational and technical security measures including RLS policies and HTTPS.
- What are your rights? Depending on your location, you may have rights regarding your personal information.
- How do you exercise your rights? Visit getcompdeck.com/privacy or email support@getcompdeck.com.
TABLE OF CONTENTS
- WHAT INFORMATION DO WE COLLECT?
- HOW DO WE PROCESS YOUR INFORMATION?
- WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
- DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
- DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
- HOW DO WE HANDLE YOUR SOCIAL LOGINS?
- HOW LONG DO WE KEEP YOUR INFORMATION?
- HOW DO WE KEEP YOUR INFORMATION SAFE?
- DO WE COLLECT INFORMATION FROM MINORS?
- WHAT ARE YOUR PRIVACY RIGHTS?
- CONTROLS FOR DO-NOT-TRACK FEATURES
- DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
- DO WE MAKE UPDATES TO THIS NOTICE?
- HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
- HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
We collect personal information that you voluntarily provide when you register on the Services or contact us. This includes: names, phone numbers, email addresses, job titles (brokerage, agent type), usernames, passwords, contact preferences, and contact or authentication data.
Sensitive Information: We process account login information and DRE license numbers when necessary with your consent or as permitted by applicable law.
Social Media Login Data: If you register using Google, we collect certain profile information from Google including your name, email address, and profile picture.
Information automatically collected
We automatically collect certain information when you visit our Services, including IP address, browser type, device characteristics, and usage data. We use cookies for session management.
Google API: Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Information collected from other sources
We may collect information from social media platforms when you connect via Google OAuth.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information to:
- Facilitate account creation and authentication
- Deliver and facilitate delivery of services
- Respond to user inquiries and offer support
- Send administrative information
- Enable user-to-user communications
- Request feedback
- Protect our Services
- Evaluate and improve our Services
- Identify usage trends
- Comply with legal obligations
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share your data with third-party service providers:
- AI Service Providers: Anthropic
- Third-Party Account Connection: Google account
- Email Communications: Resend
- Infrastructure & Database: Supabase
- Website Hosting: Vercel
We may also share information in connection with business transfers (merger, sale, acquisition).
Other Users: When you interact with other agents on CompDeck, certain profile information (name, brokerage, verified badge status) is visible to other authenticated agents.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
We use cookies and similar tracking technologies to maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
Specific information about cookies can be found in our Cookie Notice (coming soon).
5. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
We provide AI Products through Anthropic. Our AI Products include:
- Content generation (comp offer summaries, counter drafts, negotiation tips)
- Personalization
Your input and personal information may be shared with Anthropic to enable these AI features. You must not use the AI Products in any way that violates Anthropic's terms or policies.
How to Opt Out: Log in to your account settings and update your preferences, or contact us at support@getcompdeck.com.
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
Our Services offer you the ability to register and log in using your Google account. When you do this, we receive certain profile information from Google including your name, email address, and profile picture. We use this information only for the purposes described in this Privacy Notice.
We are not responsible for other uses of your personal information by Google. We recommend reviewing Google's privacy policy.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
We will keep your personal information for as long as you have an account with us. When we have no ongoing legitimate business need to process your personal information, we will delete or anonymize it.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate technical and organizational security measures including row-level security policies, authenticated API routes, service-role key separation, and HTTPS via Vercel. However, no electronic transmission over the Internet can be guaranteed 100% secure. You should only access the Services within a secure environment.
9. DO WE COLLECT INFORMATION FROM MINORS?
CompDeck is a professional platform for licensed real estate agents. We do not knowingly collect data from children under 18. By using the Services, you represent that you are at least 18 years of age. If we learn that personal information from users under 18 has been collected, we will deactivate the account and delete the data. Contact us at support@getcompdeck.com if you become aware of any such data.
10. WHAT ARE YOUR PRIVACY RIGHTS?
Withdrawing your consent: You have the right to withdraw your consent at any time by contacting us at support@getcompdeck.com.
Account Information: You may review or change your account information or terminate your account by:
- Logging in to your account settings
- Contacting us at support@getcompdeck.com
Upon request to terminate your account, we will deactivate or delete your account and information. We may retain some information to prevent fraud, troubleshoot problems, or comply with legal requirements.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers include a Do-Not-Track (“DNT”) feature. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. We do not currently respond to DNT browser signals.
California law requires us to let you know how we respond to DNT signals. Because there is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.
12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have specific privacy rights.
Categories of Personal Information We Collect
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Names, email addresses, IP address, account name | YES |
| B. California Customer Records | Name, contact info, employment info | YES |
| C. Protected classification characteristics | Agent type, state | YES |
| D. Commercial information | Transaction info, purchase history | NO |
| E. Biometric information | Fingerprints, voiceprints | NO |
| F. Internet or network activity | Browsing history, usage data | NO |
| G. Geolocation data | Device location | NO |
| H. Audio, electronic, sensory information | Images, recordings | NO |
| I. Professional or employment-related | Brokerage, DRE license | YES |
| J. Education information | Student records | NO |
| K. Inferences from personal information | Consumer profiles | NO |
| L. Sensitive personal information | Account login, DRE license | YES |
We retain each category for as long as the user has an account with us.
Your Rights
- Right to know whether we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies
- Right to request deletion of your personal data
- Right to obtain a copy of personal data you previously shared
- Right to non-discrimination for exercising your rights
- Right to opt out of processing for targeted advertising or sale of personal data
How to Exercise Your Rights: Email support@getcompdeck.com or visit getcompdeck.com/privacy.
California “Shine The Light” Law: California residents may request information about personal information disclosed to third parties for direct marketing purposes. Submit requests to support@getcompdeck.com.
13. DO WE MAKE UPDATES TO THIS NOTICE?
Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated date at the top. We encourage you to review this Privacy Notice frequently.
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
Email us at support@getcompdeck.com or contact us by post at:
CompDeckLos Angeles, CA
United States
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect from you, correct inaccuracies, or delete your personal information. To request to review, update, or delete your personal information, visit getcompdeck.com/privacy or email support@getcompdeck.com.